Amazing service-Higgspeed
Posted: Wed Feb 17, 2016 2:51 pm
I placed this post here so that member or not, everyone could see it. I buy a lot of stuff....many of you have sold me things over the years as many on the US board have. I don't often comment either way. Since word-of-mouth is often how service providers gain their reputation, I never comment about bad service(keeps people from even knowing they are a possible source) and rarely, very rarely comment about good service because if we're paying without quibbling, we expect it.
As a couple of you know, I've recently got another triple, a S1. It is not in good shape, it's not even in decent shape.....basically, other than most of the tins and the points plate, it's a rust bucket. Not deterred, I've begun reaching out to various places around the globe to get the parts I'll need to sort it including a S2 top end....this is relevant to the post.
Last weekend, I reached out to a US based exp chamber fabricator. 5 days later, no response. This morning, I reached out to Higgspeed asking a couple of questions and requesting help with my selection due to the model/engine difference. Within THE HOUR, the response was received, my answers were all answered and the order placed & paid for, again, within the hour!
I don't care where you come from or where you live...THAT is great service in any language or any country!
Thank you Higgspeed!!!
jeffk
As a couple of you know, I've recently got another triple, a S1. It is not in good shape, it's not even in decent shape.....basically, other than most of the tins and the points plate, it's a rust bucket. Not deterred, I've begun reaching out to various places around the globe to get the parts I'll need to sort it including a S2 top end....this is relevant to the post.
Last weekend, I reached out to a US based exp chamber fabricator. 5 days later, no response. This morning, I reached out to Higgspeed asking a couple of questions and requesting help with my selection due to the model/engine difference. Within THE HOUR, the response was received, my answers were all answered and the order placed & paid for, again, within the hour!
I don't care where you come from or where you live...THAT is great service in any language or any country!
Thank you Higgspeed!!!
jeffk