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Re: Speaking for my Constituents trying to sign in?
Posted: Sun Apr 26, 2009 8:29 pm
by scouse
Posted: Tue Apr 28, 2009 10:03 pm
by malc87
over to posh pete as he is the webmaster
Posted: Tue Apr 28, 2009 11:24 pm
by Wolfie
But, but... there are only three areas off limits or am I missing something important?
Posted: Tue Apr 28, 2009 11:30 pm
by Wolfie
Ahh so, I see it now... Threepipes has a PM.
m
Posted: Wed Apr 29, 2009 6:26 am
by downpipe3
i will sort it out Del
i dont have the computer skills to do it but generally what happens is
a member emails me to say " i cant get on the site" i reply and link them to pete thornton who carries out the task and thats it
why didnt anyone email a club committe member ? to raise the issue ?
Posted: Wed Apr 29, 2009 6:53 am
by Eric
Hi Gary,
I had the same problem and still have to sign in twice,is that the norm.Regarding Del`s complaint I had the same, no clear directive how to access my account after I had joined the club.It was only by chance that I mentioned it to you that it got sorted otherwise I would still be in the wilderness.
Posted: Wed Apr 29, 2009 7:33 am
by malc87
unfortunately posh pete the webmaster travels all over the world and is unable to acess his computor all the time.
i sure ive passed some on to wolfie in the past to get members on the site???
Posted: Wed Apr 29, 2009 8:51 am
by husson73
I only need more than one year to be really registred, but it was a special trouble

Posted: Thu Apr 30, 2009 2:45 pm
by Posh Pete
I sent you more than one email to JP though with your log in details. Before getting on line and starting to use the site I had emailed some months before (possibly a year or so).
Our impatient world means that people forget paswords and log in details. For instance Kim Tester was on the phone with me several months ago and we were both on line looking at adding a short video.
Then a short while ago Richard Young told me that Kim was unable to get on the site. He had simply forgotten his log in. I would have automaticaly helped him and sent an email but I do not have his email address to hand. If knew his username I may be able to find his email that way but only if it is entered into his profile.
Speaking with Gary we do have a problem with some new joiners who pay by post&cheque because more often than not we do not have their email contact details but also the process may hiccup so we need to resolve it. PayPal works better because their details are automaticaly on line.
A good solution would be to put a full size 'Log In Help' page in every single magazine with contact details. This could be on the form of a standard ad but not at the back of the mag. That way we should be able to everyones attention.
Idea's are always more welcome than complaints.

Posted: Sun May 03, 2009 8:30 pm
by GinaG
Posh Pete wrote:I sent you more than one email to JP though with your log in details. Before getting on line and starting to use the site I had emailed some months before (possibly a year or so).
Our impatient world means that people forget paswords and log in details. For instance Kim Tester was on the phone with me several months ago and we were both on line looking at adding a short video.
Then a short while ago Richard Young told me that Kim was unable to get on the site. He had simply forgotten his log in. I would have automatically helped him and sent an email but I do not have his email address to hand. If knew his user name I may be able to find his email that way but only if it is entered into his profile.
Speaking with Gary we do have a problem with some new joiners who pay by post&cheque because more often than not we do not have their email contact details but also the process may hiccup so we need to resolve it. PayPal works better because their details are automatically on line.
A good solution would be to put a full size 'Log In Help' page in every single magazine with contact details. This could be on the form of a standard ad but not at the back of the mag. That way we should be able to everyone's attention.
Idea's are always more welcome than complaints.

Why cant you simply make a new Forum under General that every man & his dog can get to where people can voice their problem & thus it can be resolved asap!!
I am with you Pete with what you say regarding people forgetting pass words etc, however I do seem to remember It took "you" several attempts to get me on here too
Posted: Sun May 03, 2009 9:19 pm
by scouse
delboy wrote:Posh Pete wrote:I sent you more than one email to JP though with your log in details. Before getting on line and starting to use the site I had emailed some months before (possibly a year or so).
Our impatient world means that people forget paswords and log in details. For instance Kim Tester was on the phone with me several months ago and we were both on line looking at adding a short video.
Then a short while ago Richard Young told me that Kim was unable to get on the site. He had simply forgotten his log in. I would have automatically helped him and sent an email but I do not have his email address to hand. If knew his user name I may be able to find his email that way but only if it is entered into his profile.
Speaking with Gary we do have a problem with some new joiners who pay by post&cheque because more often than not we do not have their email contact details but also the process may hiccup so we need to resolve it. PayPal works better because their details are automatically on line.
A good solution would be to put a full size 'Log In Help' page in every single magazine with contact details. This could be on the form of a standard ad but not at the back of the mag. That way we should be able to everyone's attention.
Idea's are always more welcome than complaints.

Why cant you simply make a new Forum under General that every man & his dog can get to where people can voice their problem & thus it can be resolved asap!!
I am with you Pete with what you say regarding people forgetting pass words etc, however I do seem to remember It took "you" several attempts to get me on here too
cos every spammer under the sun will get on the forum and it will just be full of posts about porn and Viagra
nobody wants to visit a forum full of spam
Gary T